Terms for claims and returns:

It is the duty of the buyer to inspect the goods on arrival and submit any claims regarding the goods within 7 (seven) working days of receipt.

Items must be returned in their original packaging.

Returns are only accepted after contacting Nevotex and obtaining a return order. Returns without a return order slip will not be processed. Returned materials must be suitably packaged to prevent damage during transport. If possible, always use the original packaging.

Fabrics, leather or other materials that have been cut CANNOT be returned.

When returning fault-free products, Nevotex reserves the right to deduct up to 30 % of the invoiced amount.

Any transport damage must be reported immediately by the recipient to the transport company. Note on the delivery receipt that the goods are damaged or if any package is missing. If not reported to the carrier, Nevotex cannot accept it as transport damage.

For further information, see General delivery terms.